Engineering Systems Architecture & Manufacturing and Service Operations (MSO)

This game, designed with an MSO-type problem centered around an airport immigration system, provides users with a realistic simulation of managing an immigration hall effectively. In the web-based educational game, players step into the role of the Immigration Hall Duty Manager, aiming to optimize queue efficiency and minimize operating costs.

The immersive experience involves strategic decision-making on the number of counters and the queue system, considering the frequency of incoming passengers. The web-based, database-supported educational game received positive feedback for its realism and educational value from users, including students and the professor.

For the final presentation, you can view the PDF here.



For the YouTube video, click here.