Engineering Systems Architecture & Manufacturing and Service Operations (MSO)
This game, designed with an MSO-type problem centered around an airport immigration system, provides users with a realistic simulation of managing an immigration hall effectively. In the web-based educational game, players step into the role of the Immigration Hall Duty Manager, aiming to optimize queue efficiency and minimize operating costs.
The immersive experience involves strategic decision-making on the number of counters and the queue system, considering the frequency of incoming passengers. The web-based, database-supported educational game received positive feedback for its realism and educational value from users, including students and the professor.